FAQ

Questions, answered.

Everything you need to know about GrowthGrid OS. Can't find what you're looking for? Contact us.

What exactly is GrowthGrid OS?+

A growth and retention operating system for SMBs, agencies, and embedded partners. Dashboards, campaigns, segments, reports, and white-label — unified in one app.

Do I need a credit card to start?+

No. Start with a 7-day free trial or generate a personalized demo instantly, without signing up.

Can agencies manage multiple clients?+

Yes. Enterprise accounts get unlimited sub-accounts, white-label branding, and role-based access per client.

How does billing work?+

Monthly subscriptions via Stripe. Upgrade, downgrade, pause, or cancel anytime. Invoices are available in-app.

What happens when my trial ends?+

Your workspace remains read-only until you upgrade. No data is lost. Upgrade with one click to continue.

Is my data safe?+

Yes. TLS 1.3, AES-256, strict multi-tenant isolation, and audit logs on every admin action.

Can I connect my existing tools?+

Yes — native integrations with Shopify, Stripe, HubSpot, Klaviyo, Mailchimp, plus webhooks and a full REST API.

What about white-label?+

Enterprise plans get custom logos, colors, branded login, custom domains (roadmap), and hidden platform branding.

Is there an API?+

Yes. Enterprise plans include API keys, webhooks, and programmatic access to customers, segments, campaigns, and events.

Who uses GrowthGrid OS?+

Operators of DTC brands, restaurants, clinics, fitness studios, agencies managing dozens of clients, and platforms embedding us inside their own product.

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